FAQ

Find answers to our most frequently asked questions below.
Answers by Garrett Finney – CEO, Founder and Chief Designer

Where/Why/How to Buy

We can only provide ‘Starting At’ prices. Contact your nearest Dealer for pricing.

Yes we do. We sell in Canada, South Korea and have sent loads to Japan and New Zealand. We have lots of interest in Europe and look forward to selling there one day but we do not sell there currently. In the past, customers arrange the freight and it travels by ship.

Yes on a Mantis – at the rear load bars, hinged to the back. YES on a Tigermoth- – a horizontal mount for roof top tent is affected by:- mounting one load bar on front of flat cargo deck area, mounting the other at the lowermost point on the tracks to create level bars. NO on a Cricket.

Yes you can. Generally one wants to carry these items level with the force of wind that will hit them. On a Cricket for instance one can mount tracks on the forward part of the roof and carry long things level to the ground. On a Mantis tracks can be mounted to the moving part of the roof. Please ask for sketches or diagrams!

It depends on the trailer of course! You need one that has a capacity to tow the GVWR of the trailer.

You will need a hitch, trailer wiring on your tow vehicle and some method of brake control i(n most states). Tow packages can be installed by your local vehicle dealer, any hitch install shop near you (e.g. UHAUL or DISCOUNT HITCH), or by you if you are feeling handy (try ETRIALER.COM for great products as well as install videos and phone help). Installed tow package should includes a Class 3 hitch and 7 pin round wiring connector. You will need a 2″ ball and you will; need to select a hitch with either a rise or a drop as appropriate to be towing your vehicle fairly level.

It’s not as hard as you think! You can do it. We designed our trailers to be easy to tow. They are skinny like tow vehicles are and not made as wide as is legal like most others. They do not require mirror extensions. They are lightweight and vehicles are happier when towing them. If they are on level ground or in a parking lot or garage you can push them around by hand (or a hand and a shoulder shove!). Typically, you can see around it in your vehicle while driving. The tires follow a similar width as car so easy to maneuver. You can do it! Of course it does take some getting used to. Going forwards is pretty easy but you need to be cognizant that it takes a little bit longer to get going fast or to stop. You need to be aware that you and your trailer are extra long so check twice before you pull back in lane after passing someone (Yes, you can pass someone!). Going back is the trickiest but this gets easier the more you do it. The biggest lesson is that it ALWAYS make sense to go slow and ALWAYS makes sense to stop your car and get out and look at the parts you cannot see (you should never be hoping you are not about to hit that tree or a picnic table). Lots of times the pros get out and check, or pull forwards and try again or get a more advantageous line of approach. That is what makes them pros! Slow and steady. In my experience the worst time is for those new to towing is when they pull into a campground after a long drive (with kids). All the others at the campground are relaxed, having a beer and looking at the new arrivals; kids are riding bikes; they get up to be helpful. So, just tell them you are new and want the practice (and have them back off) or accept their help. It is VERY helpful to work out the communication system for any helper – whether a friend or a spouse or a stranger. For Instance, don’t be in a situation where someone is saying “just a little more”. Have them hold their hands apart the actual distance between the trailer and its destination or some immovable object! Have them shout out an exact distance you can travel between you and whatever. That should cover you for the parking bit. Getting your tow vehicle hitched back up to the trailer is the second part of things. Most modern cars and trucks have cameras in the rear that make this MUCH easier. If you don’t have this see my notes above for the good sort of communication and or getting out and checking things yourself. Usually if you get the hitch under the coupler plus or minus a few inches one can push the trailer a little and get the hitch to fall securely in place.

Generally if your tow vehicle can drive on the road, your trailer can too (width and height restrictions may apply!). If you are travelling down a dirt road here are some suggestions: 1. Travel slowly on dirt roads. This reduces wear and tear on everything – your trailer, your tow vehicle and you. 2. Check for ground clearance if in doubt., get out and look. If there is an especially difficult section of road you can designate a spotter who gets out of the vehicle and actively watches while someone inches past (a stump, a pothole, etc.). 3. If you are approaching a blind corner or a narrow gully or gulch where it is impossible to tell if someone else is coming from the other direction OR if you may not be able to turn around – then get out and walk the route to do some scouting. 4. If you are going down a challenging road then you should be scouting for areas where you can turn around ( in extreme circumstances you may be able to unhitch and turn your car and trailer around separately. In case I am alarming some folks out there you should know I am writing for serious explorers! If you are in a state or national Park you can almost always get a report on current road conditions from a Ranger (after a rainfall, etc). Many standard access dirt roads will post limits on a sign at their start such as ” NO TRAILERS” or “20′ LIMIT ON TRAILERS”.

1. Go slowly; 2. Explore the road first before going down with trailer (unless you are familiar with the road you should never wonder what is around a blind corner – get out and look!; 3. Bring any safety equipment you think you might need. 4. on roads with deep ruts it can help to have a spotter – your partner gets out of the car and visually observes the undercarriage of both car and trailer and shouts out how much clearance there is or whether to back up and try a different route. 5. observe any others on the same road and see how they fare – dont assume you know how deep a ‘puddle’ is until you have verified how deep it is. 6. Be cautious – slow and steady is hwat exploring is all about.

Yes, you can go anywhere your vehicle and your trailer fit! In a technical sense TAXA makes 3+ season campers. If you want to go winter camping, you cannot use your plumbing season. You must bring your own water inside unit. Your furnace will keep you warm and will work without water. The more remote you get the more advance thought should go into what you bring along!

Any changes to chassis voids your structural warranty. We have to say that, sorry. However we do have customers do this and Dexter Axles makes a simple bolt on part. See the link for Mantis and Cricket and the Tigermoth and Woolly Bear. Some of our trailers can accommodate different sized tires and or rims. Send us a message and we will be happy to answer any specific dimension questions. All our hubs use a 5/4.5 bolt pattern.

I find it to be true that the longer a trip I am going on the less I pack. This is true across the board – hiking trips, airplane trips, every trip. The same is likely to be true on your trip. A long trip forces you to plan more ahead. A remote trip forces you to plan your food in advance as resupply is more difficult. The same logic you apply to other parts of your life apply here.

Yes, the task lights are quite bright at night. My middle aged eyes do fine (as long as I have my glasses). We think about task lighting, ambient lighting and safety lighting when we design. It is bright where you will tend to use sharp knives and and read books. Ambient light is generally indirect and adequate for, say, playing cards or hanging out. Safety lighting (*like on our steps) provides enough light to walk around at night and not get hurt. I see some folks augment what we provide with a headlamp or other small portable flashlight if they want to read while lying down or out by a campfire.

Many like a hard shelled camper to feel comfortable and safe. There are deadbolts on all doors (but they open simply from inside in case of emergency). There are dual locks on every entry handle. All the windows can be both latched AND provide some air circulation. One can carry bear spray or mace for another extra layer of protection against bears and other sorts. In severe storms trailers can provide a good measure of safety against the elements and any debris that might fly around.

Yes, you can camp at hard sided campgrounds. The policy of whether any pop up portion of our trailers is in use at those spots is dependent on the campground.

Strapped on locked to the front step, on the floor of the trailer, on the cargo deck, and in your car.

Either spot, or both. We’ve designed multiple places for your bike. Whatever is easiest for your body strength and preference. Bikes can be stored inside cricket, Mantis or Tiger Moth (take off front tire).

Your gas mileage will decrease but you are saving significant dollars in carbon footprint and gas $$$$ by not having a separate tow vehicle. There are a lot of variables such as speed and engine size, horsepower, etc. Generally the slower one goes the less one sees a significant drop. Generally the percentage drop in MPG is smaller the more powerful the tow vehicle is (but see previous sentence! This is much less than the gain from having a more efficient car the rest of the year).

Taxa units can be repaired. Of course the larger the damage the greater the cost and potential ost camping time. Generally, owner’s insurance will cover repairs just like your car with any deductible you may have. Taxa trailers are not more expensive than other manufacturers to repair, though it may seem that way when faced with a daunting bill. Replacing damaged panels and substructure is a big hassle for all manufacturers (shipping large panels ….). For large part repairs lead time can be 8 weeks.

Small and large scratches and gouges can be repaired too. The methods may change when approaching the various types of damage. Usually, say for a scratched or damaged area of a panel, getting to a smooth panel again is quite straightforward – body filler and sandpaper, etc. Finishing to an exact sheen match is a challenge for all manufacturers – be they our composite aluminum panels, a shiny polished Airstream or even matching whites on a fiberglass sided trailer.
Write us with questions you have or if you need us to advise a repair shop!

It depends on your state for liability insurance. Check with your state DMV. Your coverage will be determined by the insurance policy coverage, please consult your insurance agent.

Online! Camping Apps on your smartphone! Threads on camping blogs! Guidebooks in stores! Word of mouth from friends! in your driveway or backyard!

Dispersed or distributed camping is generally when one is allowed to drive on federally or state owned dirt roads and can select one’s own site far or sometimes very very far away from the madding crowds. TAXA trailers are designed for distributed camping. We are great at being off the grid or in RV parlance “boondocking”. Often, if you Google up “dispersed camping” you can find spots even in highly visited areas that you think are booked (like the Grand Canyon!)).

It depends on the campgrounds. Look at the rules of the campground, ask a ranger, look out for signs. Often when a campground states this it is for size reasons, not for trailer reasons. So, ask if it is not obvious and escape those big rigs!

Yes, we have designed the trailers to easy to maintain and repair. They are also easy to ‘hack’ and modify to fit you and your adventuring.

Yes, you can set up a trailer alone! We design for solo people, people distracted by kids, stronger people, weaker people, differently abled people.

Yes! But even if they don’t you should still go camping!

Yes. However, give some thought to where they might fit as the answer depends on the size of trailer you have. A great Dane in A Mantis is different than the same in a TigerMoth.

No they won’t unless you step on them. My Chihuahua, however, would bark like mad at any passersby and is thus not invited with me when I go camping.

For thieves we recommend hitch locks which can either lock your trailer to your car OR prevent it from being hitched up by someone else. There are also wheel locks that attach to your tire (like the dreaded ‘boot’.). If leaving valuables in trailers during camping, lock vehicle, windows and close shades appropriately. Many people store their vehicles in garages to prevent UV rays from hitting tires or unexpected storms.

Common sense applies – lock your doors, store the valuable equipment out of site or close the window shades to remove temptation.

We thought about you! Please write us or give us a call and we would love to talk about how we planned; what simple modifications might be helpful and any special questions you might have!

Yes! The Taxa Ambassadors Group. Sign up on oure website. Also, follow us on social media #mytaxa, Taxa Outdoors social media Facebook and IG

Check our social media outlets for Rally and other information!

Turn on your smartphone device sharing feature and let them track you that way!

No, please approach us with marketing opportunities. We love to find the right matches for our marketing so please send inquiries.

Yes, please visit our Ambassador link on our website or send us an email!

Yes, you can visit the Factory during Factory tour dates and times. Please call ahead for the schedule.

That is an easy and a hard question as it depends on too many sorts of people, regions, etc. Visit our User Groups and read up or ask questions.

Yes, depending on the beach restrictions.

Your trailer has a 30V plug. With a simple 30A to 15 amp adapter you can plug your trailer into any outlet.

Roof top tent – 10 min, 5 with practice;

It takes 20 seconds to pop up the roof and maybe another ten to lower the stabilizing jacks and plug in any power or water stuff that might be available. After that it is up to you and how many things you want to set up …. folding chairs, tables, outdoor cooking gear, …..

Yes. Either your dealer or we can send you a ‘kit’ with parts and instructions for install. Some folks are handy and want to do this themselves. Some folks would prefer their dealer do it. Send an email or give a call to see what the instructions look like or get pricing.

Nope. We would go crazy and our suppliers would too. We would be very happy to supply templates for you or your upholsterer.

You asked …….. TAXA is the plural of TAXON which the root of the word TAXONOMY (remember biology and Kingdon, Phylum, Class, Order, Family, Genus Species!)
Whew. Carl Linnaeus invented this ordering system so that we humans can organize our knowledge about living things. I chose TAXA because I thought that it would allow me to chose any name from the natural world – a cricket, a trout, an oak tree, an elk, …… and name products for the outdoors out of outdoor flora and fauna.

The first product was the Cricket. It got its name because the first sketches of the roof opening mechanism looked like a Cricket leg. The working title became the name as we thought how crickets don’t bite, are on mountains, in fields, in caves, in deserts, in forests. A Cricket orchestra – the sound they make especially at dusk is something almost everyone has heard around a campfire.

After that, for the trailers at any rate, there was a lot of insect peer pressure to work within the Arthropoda Phylum. Other future products that you cannot get inside might have other rationale!

2 Year Warranty on Structural
Defects in material and workmanship in the structure of your trailer as originally installed by Taxa Inc. only. The duration of this Limited Warranty for the structure is for a period of two (2) years, beginning on the date of purchase by the original owner/purchaser and ending two (2) years from such date. The structure includes only the frame, wall framing, floor framing and their connection to each other. It does not include attachments that are manufactured by someone other than Taxa Inc. Attachments include but are not limited to the following: axles, tented sides, stabilizer jacks, steps, couplers, vents, windows, shades, roof tracks, roof racks, appliances, add-ons, accessories, component parts, air conditioning unit, and refrigerator. These parts usually have their own manufacturer warranty, but we can still be contacted to get replacements.

Taxa Inc. will, in its sole discretion, repair or replace, as necessary, the covered material or workmanship, at no cost to you and within industry standards. Taxa Inc. will also, in its sole discretion, use the same, substantially similar, new, remanufactured, refurbished, and/or reconditioned components, parts, materials and/or systems in fulfilling its obligations under this Limited Warranty. Taxa Inc., in its sole discretion, shall determine whether the dealer, service center, or other authorized facility is the appropriate location to perform the covered warranty repairs or replacement, if any. You shall be responsible for delivering the trailer to the dealer, service center or other facility designated by Taxa Inc. for such covered repairs or replacement, if any.

1 Year Warranty on Plumbing and Electrical
Defects in material and workmanship in the plumbing and electrical systems as originally installed by Taxa Inc. only. The duration of this Limited Warranty for the plumbing and electrical systems is for a period of one (1) year, beginning on the date of purchase by the original owner/purchaser and ending one (1) year from such date.

We sell the Woolly Bear vehicle online and you can put a deposit down on any of our habitats through our website.

We love giving tours of our factory though so if you want to come visit schedule a time to come by.

Sales

We sell the Woolly Bear vehicle online and you can put a deposit down on any of our habitats through our website or visit a Dealer near you.

Contact us at [email protected] and we will put you in touch with our closest Ambassador.

Yes, we recommend financing through Rock Solid RV financing or through a dealer.

A rough estimate is about $10-12 monthly payment per thousand borrowed. Typical RV loans are long term to lower payment, and are simple interest, so they can be paid off at any time without penalties. Typically 10-15% down is required.

Technical

Yes, your trailer has brakes and a controller. Your trailer is equipped with a 7-pin connector, which synchronizes the lights of your tow vehicle and trailer, and can connect their respective braking systems. Your trailer is equipped with electric brakes and Autowbrake Controller. If your tow vehicle already has a brake controller do not worry! the Autowbrake will not interfere with its function. Please find Autowbrake controller instructions here.

Make sure you have followed all the steps in this guide: Fill the fresh water tank as instructed. Turn on the water pump switch. Turn on the sink faucets both hot and cold, allowing time for the water heater to fill. Note: be sure that your faucet is set to engage hot water flow. If not engaged for hot water flow, which fills the How Water tank with water and protects the heating element your water heater’ heating element can burn up and be destroyed. Also, remember that it takes approximately 45 minutes for the water to rise approximately 40 degrees after the Hot Water heater is turned on after the water heater is full. Turn off each sink faucet as the water flow becomes steady and free of air (stops sputtering, and a solid stream of water flows from the faucet. Allow the water pump time to stop running … the water pump should stop running approximately 5 minutes after the sink faucets are turned off. Note1: If the water is not coming out of the faucet during this time, you need to check all the connections in between the pump and the fresh tank. Note2: If the point above doesn’t work there is a strainer with a clear plastic top located right next to the water pump, check it for debris. If none of these things worked there might be an error in your system, please check Common errors or contact us at [email protected]

Your trailer was not designed for use in extreme climates or weather situations. It was designed for normal, moderate temperature and climate conditions. Normal, moderate temperatures are between 32 degrees F and 100 degrees F. Climates falling outside of this range are considered extreme.

All of our products are wired on the trailer side with a 7 pin male connector. However, not all of our units utilize all the potential connections.
The Mantis, Cricket and TigerMoth: ground, brakes, blinkers and running lights, charge the battery and fire the electric brakes.
The WoollyBear: ground, brakes, blinkers and running lights, charge the battery.

Any panel can work. Some portable brands need to be adapted to work with the Zamp plug. For this, you just need a polarity reversing adapter which can be found on Amazon. The portable panels will still need their own charge controller.

We recommend you contact the vehicle manufacturer for tow capacity. Here is a good guide. thttp://webcontent.goodsam.com/trailerlife.com/digital_editions/TrailerLifeTowGuide2018.pdf

It is a simple matter to devise a “lee cloth” to keep them in bed. For those non-sailors a lee cloth is a fabric screen that prevents you from rolling out of bed as the boat tosses. You will see a Mantis lee cloth in our soon to come online store. For Cricket solutions write us and we will tell you what folks have done (ideas that use the carabiner and hole system to make your own.

None of us love our air conditioner but it works in sweaty hot humid Houston. We have tested alternatives and they have failed our Houston full sun at noon tests. Some less intrusive alternatives we have tested are okay for other climates and we would be happy to share our information. Send us a message. Also we are always on the lookout for better ACs if you see something out there we will consider it. (And, to let you know, there are many great options in the European markets. We beg our European equipment makers to start importing them and getting them UL listed!!!)

Our Truma Combi does not provide ‘on demand’ hot water. It does have a BOOST mode to get a new tankful of water up to temp asap.

We only have only one style and thickness of cushions at this. We use a tough marine vinyl for the upholstery – easy to clean, tough and long lasting. Inside is a midweight foam. It is impossible to make everyone happy with our foam density. We have chosen to favor those who like firmer sleeping surfaces as this also supports your bottom better when sitting. Those of you who like softer cushions read the next question. (If folks have allergies or a desire for any reason to have their own cushions made we would be happy to provide full scale PDF templates by email.)

There are all sorts of sleepers and all sorts of camping. Some folks use sleeping bags they already own. Some folks buy, say, a double sleeping bag to be cozy AND make it super easy to roll up and get out of the way during the daytime. Some folks get a mattress topper of memory foam and use sheets (usually I see these rolled up in their sheets and pushed to the back of the trailer.’s sleeping deck.) These all work great.

Batteries are currently installed by dealerships. We provide space for two 27 group batteries. We recommend that dealers install a 90 to 100 amp hour capacity battery (or two). Many customers like to do their own research and supply the dealers their own batteries to install.

Whether you decide on Lead Acid, AGM, or lithium Ion batteries is up to you.

The capacity of all these types of batteries vary and are easiest to consider relative to their rated Ah (Amp Hours).

Please Note: our power center by WFCO intelligently charges your battery (ies) and makes adjustments depending on whether the charging is happening via solar panels, your vehicles alternator or is plugged into a 120v outlet. In the case of Lithium Ion batteries the power center will charge to a 90% full charge only.

– See following question for a power usage explanation and worksheet link

Yes. You can camp in our trailers in the winter. Our furnaces will keep you warm and toasty. However, in a technical sense our trailers are made for three seasons. This means that our plumbing systems are NOT insulated or heated. If you camp in the winter make sure your water tanks and lines are drained and bring water in gallon jugs.

– All TAXA trailers have a voltemeter display which gives the current charge on your battery (ies). You can use this to gauge what is going on – current state; whether the trailer is being charged, etc.

– the general answer is that:

– One 90-100Ah battery gets most people through a weekend of camping using their refrigerator, lights, water pump and furnace/HW
– Two 90-100Ah batteries gets most people through f4 or 5 or 6 days of camping using their refrigerator, lights, water pump and furnace/HW

– You need to know this too:

– It is recommended, for the longevity of your Lead Acid and AGM battery (ies) that you utilize only 40 – 50 percent of their capacity before recharging them. That means, with one 100Ah battery that you get to use 40 to 50Ahs of power. With Two you get 80 to 100Ahs to use ( do the worksheet!)

– A Lithium Ion battery likes to be fully used up before it gets recharged! That means that a 100Ah Lithium (charged to 90%) gives you 90Ahs. Two of them gets you 180Ahs

– Solar panels greatly extend your caping-per-battery equation or, if you buy enough wattage, can run things forever without needing to recharge.e 90-100Ah battery gets most people through a weekend of camping using their refrigerator, lights, water pump and furnace/HW

For some folks this is critical information as they are using a CPAP or similar. For others it is just good to know and not get freaked out if their kids are recharging lots of devices.

Our current size is what we recommend. Some of our customers have customized their vehicles.

We provide a structurally sound canvas and we like for our customers to make them their own. We have too many customers to list all the exceeding clever and beautiful ways they have made their trailers there own. If you have a specific question send it to us at Customerservice @taxaoutdoors.com and we will answer it and, if common enough, write a new FAQ!

We continuously improve our products, please check our owner’s manuals. Write us for specific questions!

Yes. You can ( we will not do that for you, sorry). However as this involves cutting and welding the chassis you will voiding your chassis warranty.

Single axles are less weight, and there is less cost to manufacture. Typically dual axles are used to increase weight carrying capacity, which we do not need. I have very few (if any) recollections of customer with flat tires… For those of you driving a long way down a dirt road, we recommend a tire repair kit.

Every trailer that can be attached to shore power, by law, comes with a power cord. Your TAXA product has nothing in it that requires a 30A plug but the infrastructure of campgrounds assume that is the typical. We supply either a power cord with 30A connector ends or a simple pigtail that has a 30A connector at one end and a 15A connector at the other. If you have a cord there are many simple adapters for sale. If you purchase one online make sure to get a FEMALE 30A to MALE 15A adapter! https://www.amazon.com/Camco-PowerGrip-Adapter-Contoured-55223/dp/B00192JGA8

Top is 150 lbs., Bottom is 200 lbs.

Nope. But there are a number of 12v outlets for smaller inverters to charge laptops and such. Write us for specific questions or needs!

TAXA allows ….

Mantis:
– on rear roof deck mounted to tracks and Thule Load Bars a maximum of 165lbs of dead weight
(if used for a rooftop tent tent must weight below that but we are happy with a ‘nighttime’ load (tent plus inhabitants) of 430 total)
– on front roof deck, 165lbs total with customer installed system of tracks and load bars.

Cricket:
– on roof a maximum of 165lbs of load mounted on roof tracks and Thule Load bars
(for folks with large kayaks additional tracks can be mounted to front area of roof in order to carry a kayak or similar level to ground. HOWEVER, the total weight allowed on the roof remains 165 lbs)

TigerMoth
– on cargo deck a total load of 200lbs
– on tracks and Thule Load Bars a total of 165 lbs
(if used for a rooftop tent tent must weight below that but we are happy with a ‘nighttime’ load (tent plus inhabitants) of 430 total)

WoollyBear
– on cargo deck a total load of 400lbs, which any loads on any installed Thule Load bars of TAXA load bridges
– on Thule Load bars mounted to cargo deck OR on TAXA load bridges a maximum load of 165lbs

General Notes:
1. on any small trailer weight distribution is important for the best handling.
2. generally a load can be adjusted (moved) to achieve the desired weight distribution.
3. the ideal loading creates the lowest center of gravity and has approximately 10 – 15% of the trailers weight on its tongue.

We have been warm and toasty down to 0 degrees F. Even with the roof popped up.

The Soft Goods Package depends on model. Mantis – includes all soft goods; Cricket – Awning, Screen for entry door, Tent; TigerMoth – Awning, Screen Doors, Mosquito Netting

TAXA is agnostic about what brand of solar panels you might use. Some prefer the best, some middle of the road, and some the lowest cost. For us ZAMP has hit the ‘Goldilocks’ middle just right. They have great cases for when they are not in use. They have built in charge controllers for peace of mind. If the panel you want or get has the wrong connector on it it is a simple matter to change it out for the right one.

More in depth than the ones available on our website? Tell us what we are missing and we will work to add the info to future generations of manual! If you have a right now question send us a message. Tent side care instructions are on our manual and we have an ever growing array of manuals and warranty information on the products we install into our trailers on our website.

Troubleshooting

We designed our trailers to fit into a ‘standard’ garage height (7’0″”). Sometimes (like with Garrett’s garage) one discovers that one does not have a standard height garage. Here are some hints to squeeze a few inches of height off the top of your trailer, in order of easiest to hardest:

  1. Remove any offending load bars or removable equipment from the top of your trailer.
  2. On Cricket LOWER your front jack all the way; this will get you an inch or so.
  3. On TigerMoth RAISE your front jack.
  4. On Mantis level is the way to go.
  5. Let some air out of your tires (this gets you valuable inches but makes it harder to push your trailer inside! also not recommended for long term storage so reinflate inside if wintering those units!)
  6. Some people even have smaller tires just for storage.

With time and experience, you will get better at spotting and identifying good camping sites. Although they will vary to some degree, all good sites will (a) be level and (b) have a firm, not soft, ground that will support the weight of jacks and/or other support devices. There are also many public camping sites that provide electrical and other useful hookups or services. Once you have chosen your site, we suggest that you refer to the following important tips for your set-up:

Before uncoupling, level the unit from side to side if desired with wood or plastic leveling blocks. Place the blocks on the ground forward of the wheels and tow the unit onto the blocks. Use wheel chocks to be sure the unit cannot roll; Lower the jack onto blocks or pad, if necessary; Once the unit is level, use wheel chocks or blocks to prevent the trailer from moving; Uncouple the trailer from the tow vehicle, unplug 7 pin connector from vehicle; and Lower the stabilizing jacks until they firmly engage. Be sure all jacks have about the same pressure on them.

Note: Before resuming travel, be sure that the stabilizer jacks are fully retracted/raised and that the trailer has been fully closed. Use your smartphones leveling app or download one.

Your trailer was not designed for use in extreme climates or weather situations. It was designed for normal, moderate temperature and climate conditions. Normal, moderate temperatures are between 32 degrees F and 100 degrees F. Climates falling outside of this range are considered extreme.

Some folks ask us if their are “best” storage bins to use for camping in our trailers. The mildly irritating answer is – whatever works for you! We like Milk Crates because they are sturdy and strong and stackable. You can stand on them and sit on them in a pinch. However, they also let dust and dirt and water in if you leave them outside. Some folks require waterproof containers or carry things that will fall through the holes. All our storage areas are at least Milk Crate height (11″). We try to accommodate typical duffel bags or backpacks or sailbags or what have you. If you want a specific dimension for a specific item send us a message and we will measure it for you.

There are scratches and there are scratches. It is fairly easy to match the color. It is rather harder to match the sheen as the Kynar paint on our panels have a baked on finish. A hairline scratch made, say, by a nasty tree branch can be touched up by any number of touch up paints. This can be any color matched exterior satin touch up paint from Lowes or Home Depot. Alternately many auto shops can mix up a special matching color spray paint. With both of these methods one washes the surface, tapes off the area to prevent overspray and tries to fill just the area of the scratch. The larger the painted area the more obvious the sheen difference is noticed. Some folks care more than others about this. Some (like me) either love these scars as scars of experience. Or, we put yet another National Park sticker on our trailer.
Gouges and dents are different stories. It is fairly easy to approach this like any auto body repair – prepare the surface, use Bondo or other body filler, sand smooth. That gets you back to the paint and minimizing the new color application. It is of course possible to replace a whole panel. This can happen at any of our dealers or sometimes at the TAXA factory. Everyone hopes that the insurance company is paying at that point as it is not inexpensive to ship panels here and there.

Stuck stuck? Oh dear. There are a few levels of answers to this one. There is stuck in mud or sand. There is stuck ‘high centered’ – where the dirt road has deep ruts and the ‘high center’ has caught your undercarriage. There are broken down vehicles. There is all alone really far away. There is temporarily alone and some else will come by in ten minutes or a couple of hours. All of these suppose some level of care and preparation on your part, whether casual or because you know you are going somewhere seldom tracked. ALWAYS – the first rule is SAFETY FIRST. The second rule is BE PREPARED. If you know you are pushing limits in advance then you should bring along or equip your vehicle with safety devices such as winches, high jacks, cell phones, water, etc. Folks driving on dirt roads are usually extremely helpful so don’t be shy. They may have just the thing to help you out. Maybe they (or you) can repair your flat tire right there!. In the road is well travelled pull off to the side to let others pass if you are able. Have a fellow camper slow people down if you are changing a tire etc.

Most people have a spare tire with their trailer. Chock your wheels so the trailer cannot move. Make sure any other cars coming around a corner are not surprised by your presence. Make sure you have a jack that can lift your trailer up enough to free up the flattened wheel. Sometimes, on an uneven road, that jack may need an extra inch or two and you can find a rock or build up the ground underneath it with something in your trailer to get that needed lift. In extreme circumstances you may need to call for help. This stinks but SAFETY FIRST. Remember too that you can always detach your tow vehicle, lock up your trailer and drive to get help yourself.

Yes, always travel with a spare tire, a jack, road flares, etc.. Always have enough water and food with you commensurate to the place you are in. If you plan going somewhere remote tell your plans to someone before you head down that road. Just like on a hiking or sailing or camping trip. You want someone to know to look for you if you don’t show up when expected. Park Rangers request that you file a plan with them if in a place there are Rangers. Sometimes there a log books at the heads of trails where one enters a bit of info. It all depends on how populated the area is where you are going.

Touch Up paint for small scratches can be either brush applied or spray applied. Paint can be matched at any paint store via computer color matching. Some auto part stores have custom spray paint mixing capabilities. Clean area to be painted. Apply masking tape as close as possible to the scratch to prevent overspray.

The Tiger Moth has a shallow roof vent on its roof. Some customers want to mount solar panels to the roof. If you are one of those you can mount a rooftop panel either to the cross bars (which cross above the vent profile) or to one side of the vents.

This is a tough one because allergies can be irritating, bad or really really bad. We at TAXA have targeted what we hope, for you, is a Goldilocks, solution of being very good but not perfect. We would love to talk with you to try to answer specific question about materials and adhesives we use. Another group of people simply prefer to use the greenest products available or simply prefer, say, the comfort of all natural latex foam to what we specify. Again, please call us with questions.

The TRUMA Combi can look like it should be working but it wont – power looks on, propane valves are open. WHAT GIVES?! There is a tiny switch on top of the unit that says ON/OFF. We set it at the factory at ON to avoid this but sometimes it gets switched to OFF despite our best efforts. This switch is easily reached by removing the thumbscrews of the cover in the cabinetry, reaching in, maybe with a flashlight, and switching it on. We hope this solves this problem.

If you lost your key send us a note and we can get you another. If you lost your key at a campsite and you NEED to get in come hell or high water you can grab a corner of the lid and keep bending until it pops open. This WILL bend your lid. You can bend it back to be pretty okay but never like it was when new. A second problem is that sometimes, with a foolish toolbox, something can shift while driving and prevent the latch from turning when you try to turn the key. Argh. I have successfully used a stick / hangar / stabilizing jack to gently pry up the lid just enough to jab at the back of the latch trying to push the offending thing out of the way. It works. Eventually. Pry the lid open as little as possible to prevent a permanent bend (which, as stated previously, can be mostly bent back to normal).

Those clips are easy to snap off. We have even considered removing them before we sell them to avoid this question. They are not really necessary at all. However we also have a box of 1000 of them or so. Send a us an email with an address and we would be happy to drop one or more in the mail.